“We have hired Hilary to help us create a culture where relationships are valued. We see this in our business as really fundamental to our ability to get work. We are a company of largely engineers, myself excluded, and our engineers need very specific ideas of how they can build relationships. These are not what I would call out-of-the-box thinkers and Hilary helped us accomplish that. I have noticed since Hilary has been working with us, is that people are initiating social activities with clients. We have tickets to the MCI center, we have tickets to cultural events and rather than me having to beg people to take clients to these things, our people are saying, ‘Hey Susan, can I have tickets to the box so that I can take my buddy Joe over at the architect’s office to the wizards play?”

Susan Ross, Senior Vice President, Clark Construction