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Hilary discusses Tiger Woods Hilary Fordwich featured on PGA.com Business GolfAll Golf TV featuring Hillary Hillary Bruggen interviews Jack Nicklaus How to Gain and Retian Clients Hillary Bruggen and NPR-Marketplace Hillary Bruggen and PGA Tour Sunday on USA Network Read Hilary Bruggen's columns on building strategic relationships. Hillary Bruggen and Washington Post Columns written by Hillary Bruggen for the Washington Business Journal Columns written by Hillary Bruggen for Legal Times Watch Hilary Bruggen's segments on Capital Golf Weekly

Recommended Reading

Recent additions:

Title

Author

Date

Publisher

Blink Malcolm Gladwell 2005 Time Warner
Your Marketing Sucks Mark Stevens 2003 Crown Business
When The Little Things Count Barbara Pachter with Susan Magee 2001 Marlowe & Company
Competition Demystified Bruce Greenwald and Judd Kahn 2005 Penguin Group
Mavericks at Work William C. Taylor and Polly LaBarre 2006 Harper Collins

The Tipping Point

Malcolm Gladwell

2004

Time Warner

Complete listing:

Title

Author

Date

Publisher

ABA Guide to Legal Marketing

Gary A. Munneke, Susan Raridon

1994

American Bar Association

A New Brand World Scott Bedbury 2002 Viking

Believe & Achieve

Samuel A.Cypert

1991

Avon Books Publisher:HarperCollins Publisher

Beyond Maxi-Marketing

S. Rapp

1994

McGraw Hill Publishing

Blink Malcolm Gladwell 2005 Time Warner

Blur the speed of change in the connected economy

Stan Davis, Christopher Meyer

1998

Perseus Publishing

Competing for the Future

Gary Hamel, C.K. Prahalad

1996

Harvard Business School Publishing

Competition Demystified Bruce Greenwald and Judd Kahn 2005 Penguin Group

Concurrent Marketing

Cespesdes

1993

Harvard Business School Publishing

Confessions of a PR Man

Robert Wood

1989

Penguin Group (USA), Inc.

Corporate Identity

Wally Olins

1990

McGraw-Hills

Customer Intimacy

Fred Wiersma

1996

Knowledge Exchange

Customer-Centered Growth

Richard C. Whiteley & Diane Hessan

1997

Perseus Publishing

Customers for Life

Carl Sewell & Paul Brown

2002

Doubleday & Co. Inc.

Dangerous Company O’Shea and Madigan 1997 Times Business Books

Digital Transformation

Patel. McCarthy

2000

McGraw-Hill Publishing

Drilling Down: Turning Customer Data into Profits with a Spreadsheet

Jim Novo

2004

Booklocker.com, Inc.

Effective Listening- Your Key to Career Success

Kevin Murphy

2001

Pearson Education

Entrepreneurial Marking- The Growth of Small Firms in the New Economic Era

Bjerke & Hultman

2002

Edward Elgar Publishing, Ltd. UK

Entrepreneurship and the Sales Function

M. H. Morris

1994

Quorum Books

Evolve: Succeeding in the Digital Culture of Tomorrow

Kanter

2001

Harvard Business School

Future Perfect

Stan Davis

1997

Perseus Publishing

Get to the Point

 Andrew Gilman & Karen Berg

1989

Bantam Books, Inc.

Getting to Yes

Fisher, Ury & Patton

1992

Houghton, Mifflin Company

Good to Great

Jim C. Collins

2001

HarperCollins Publishers

Great Connections: Small Talk and Networking for Businesspeople

Anne Baber & Lynne Waymon

1992

Impact Publications VA

Guide to the IPO Value Journey

Ernst & Young LLP, Milan, Blowers, Griffith

1999

Wiley, John & Sons

Head to Head & Zero Sum Society Lester Thurow 1992 Warner Books

How to Manage Public Relations

Norman Stone

1991 McGraw-Hill Publishing

How to Win Friends and Influence People

Dale Carnegie

1982

Simon & Schuster Adult Publishing Group

How to Write and Give a Speech: A practical guide for Executives, PR People, the Military, Fundraisers, Politicians, Educators and anyone who has to make every word count

 Joan Detz

2002

Griffin

Improving Your Business Communications

Derick D. Schermerhorn

1984

National Association of Credit Management

Informational Technology & Organisational Change

Ken Eason

1989

Taylor & Francis, Inc.

International Public Relations in Practice

Margaret Nally

1994

Kogan, Page Limited

Lateral Thinking: Creative Thinking Step by Step

 Edward de Bono

1973

Harper & Row Publishers

Managerial Marketing Doug Hall 2003 Brian Brew Books

Managing the New Bottom Line: Issues Management for  Senior Executives

Raymond P. Ewing

1987

McGraw Hill Companies

Managing the Professional Service Firm & True Professionalism

David H. Maister

1993

The Free Press, New York

Managing Your Marketing Career

Andrew Crofts

1991

Butterworth-Heinemann

Marketing Services: Competing through Quality

Berry & Parasuraman

1991

The Free Press New York, NY

Marketing to the Affluent

Dr. Thomas J. Stanley

1997

McGraw Hills Publishing

Marketing Your Consulting or Professional Services

David Karlson, Michael G. Crisp

1988

Course Technology, Inc.

Mavericks at Work William C. Taylor and Polly LaBarre 2006 Harper Collins

Men are From Mars, Women Are from Venus-

John Gray, PhD.

1992

HarperCollins Publishers Inc., NY, NY

Networking with the Affluent

 Dr. Thomas J. Stanley

1997

McGraw Hills Publishing

Permission Marketing: Turning Strangers into Friends and Friends into Customers

Seth Godin

1999

Simon & Schuster Adult Publishing

Presentations Plus: David People’s Proven Techniques

David A. Peoples

1992

Wiley, John & Sons

Relationship Marketing: Bringing quality, customer service, and marketing together

Christopher M. Payne, A. Ballantyne

1991

Butterworth-Heinemann

Relationship Marketing: New Strategies Technologies and Techniques to win the Customers you want and keep them forever

 Ian H. Gordon, Aan Gordon

1998

Wiley, John & Sons

Relationship Marketing: Successful Strategies for the Age of the Customer

Regis McKenna

1993

Perseus Publishing

Riding the Waves of Culture Fons Trompenaars 1999 McGraw Hill

Rogers’ Rules for Success: Tips that will take you to the top by one of America’s foremost public relations experts

Henry C. Rogers

1986

St. Martin’s Press

See How they Ran: The Changing Role of the Presidential Candidate

Gil Troy

1996

Harvard University Press

Selling the Profession- A Relationship Approach

David J Lill

1999

DM Bass Publications

Service Management and Marketing a customer relationship approach

C. Gronroos

2000

John, Wiley & Sons

Solution Selling- Creating Buyers in Difficult Selling Markets

Michael T. Bosworth, Rick Page, Sallie Sherman

1994

McGraw-Hill Companies

Spin Selling

Neil Rackham

1988

McGraw-Hill Companies

Talking 9 to 5: Women and Men in the Workplace, Language, Sex and Power

Dr. Deborah Tannen

1995

William Morrow and Company

The Attention Economy Davenport 2001 Harvard Business School Press

The “I Hate Selling” Book: Business Building Advice for Consultants, Attorneys, Accountants, Engineers, Architects and other Professionals

Allan S. Boress

2001

Boress, Allan & Associates

The Clue Train Manifesto: The End of Business as Usual

Rick Levine, Doc Searls, David Weinberger, Christopher Locke

2000

Simon & Schuster Audio

The Customer is Key: Creating an Unbeated Advantage through Customer Satisfaction

Melind M. Lele & Jagdish N. Sheth

1991

Wiley, John & Sons

The Discipline of Market Leaders: Choose your Customers, Narrow your Focus, Dominate your Market

Michael Treacy, Fred Wiersema

1996

Perseus Publishing

The Do’s and Taboos of International Trade: A Small Business Primer

Roger E. Axtell

1994

Wiley, John & Sons

The E Myth Revisited : Why Most Small Businesses Don’t Work and What to do About it

Michael E. Gerber

1995

HarperCollins Publisher

The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value

Frederick F. Reichheld, Thomas Teal

2001

Harvard Business School Publishing

The Marketing Advantage: How to get and keep clients you want

Colette P. Nassutti

1994

American Institute of Certified Public Accountants

The New Positioning

Jack Trout

1997

THE McGraw Hill Companies

The New Realities

Peter Ferdinand Drucker

2003

Transaction Publishers

The Persuasion Explosion: Your Guide to the Power and Influence of Contemporary Public Relations

Art Stevens

1985

Acropolis Books, Inc.

The Provocateur Larry Weber 2001 Crown Business

The Regis Touch: Million-dollar Advice from America’s Top Marketing Consultant

Regis McKEnna

1985

Addison-Wesley

The Tipping Point Malcolm Gladwell 2004 Time Warner

Through the Client’s Eyes: New Approaches to Get Clients to Hire you Again & Again

Henry W. Ewalt, Gary A. Munneke

2002

American Bar Association

Total Relationship Marketing

E. Gummesson

1999

Butterworth-Heinemann

True Professionalism David Maister 1997 Free Press

Value-Added Marketing: Marketing Management for Superior Results

T.H. Nilson

1982

McGraw Hill Publishing

What’s the Big Idea? Davenport 2003 Harvard Business School Press
When The Little Things Count Barbara Pachter with Susan Magee 2001 Marlowe & Company

Winning at Customer Retention-101 Ways to Keep ‘em Happy, Keep ‘em Loyal and Keep ‘em Coming Back

Jo Anna Brandi

1995

Brandi, Jo Anna & Company

Working Identity Herminia Ibarra 2003 Harvard Business School Press

Writing Your Own Scripts and Speeches

Suzan ST Maur

You Just Don’t Understand: Women and Men in Conversation

Dr. Deborah Tannen

2001

HarperCollins Publishers

Your Marketing Sucks Mark Stevens 2003 Crown Business

Your Marketing Program Audit: 1,000 Thought- Provoking, Self-Appraisal Questions Designed to Improve your Marketing

Hal Goetsoh

1997

Business Marketing Association

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"Strelmark really understands what it takes to build our business. Their blend of strategy formulation skills and relationship marketing expertise has allowed us to capitalize on opportunities to allocate AMS marketing resources in support of targeted, cost effective campaigns that yield enhanced return on marketing investment. Their business focus, marketing creativity, and strategic approaches have certainly helped my teams change they way they think."
Charlene Wheeless
Senior Vice President Global Corporate Communications
AMS

“We have hired Hilary to help us create a culture where relationships are valued.  We see this in our business as really fundamental to our ability to get work. We are a company of largely engineers, myself excluded, and our engineers need very specific ideas of how they can build relationships. These are not what I would call out-of-the-box thinkers and Hilary helped us accomplish that. I have noticed since Hilary has been working with us, is that people are initiating social activities with clients. We have tickets to the MCI center, we have tickets to cultural events and rather than me having to beg people to take clients to these things, our people are saying, ‘Hey Susan, can I have tickets to the box so that I can take my buddy Joe over at the architects office to the wizards play?’”
Susan Ross,
Senior Vice President


“I'm on the board of the University of Mary Washington alumni magazine. During a board meeting today, someone brought up the conference at the other campus in which you participated adding how tremendous you were. Someone else added that you "blew the audience away" with your presentation.
(Translation, you were damn good!) I just thought I'd pass that along. ”
Jack Bales,
University of Mary Washington Trustee Board

“I cannot thank you enough for such an inspiring presentation at our 15th Annual Leadership Colloquium here at UMW. I continue to hear from women who attended and were "wowed" by your thoughts, stories, Cs, guidance, and overall leadership concepts. It was quite impressive.

I have personally been struck by comments you made that come back to me each day... and that I share with others.

We learned much from your presentation, and are grateful to you for sharing your expertise with us. I hope our paths will cross again.”
Jeanie Kline, Ed.D.,
Associate Vice President for Academic Affairs and Administrative Services