Title |
Author |
Date |
Publisher |
ABA Guide to Legal Marketing |
Gary A. Munneke, Susan Raridon |
1994 |
American Bar Association |
| A New Brand World |
Scott Bedbury |
2002 |
Viking |
Believe & Achieve |
Samuel A.Cypert |
1991 |
Avon Books Publisher:HarperCollins
Publisher |
Beyond Maxi-Marketing |
S. Rapp |
1994 |
McGraw Hill Publishing |
| Blink |
Malcolm Gladwell |
2005 |
Time Warner |
Blur the speed of change in
the connected economy |
Stan Davis, Christopher Meyer |
1998 |
Perseus Publishing |
Competing for the Future |
Gary Hamel, C.K. Prahalad |
1996 |
Harvard Business School Publishing |
| Competition Demystified |
Bruce Greenwald and Judd Kahn |
2005 |
Penguin Group |
Concurrent Marketing |
Cespesdes |
1993 |
Harvard Business School Publishing |
Confessions of a PR Man |
Robert Wood |
1989 |
Penguin Group (USA), Inc. |
Corporate Identity |
Wally Olins |
1990 |
McGraw-Hills |
Customer Intimacy |
Fred Wiersma |
1996 |
Knowledge Exchange |
Customer-Centered Growth |
Richard C. Whiteley & Diane
Hessan |
1997 |
Perseus Publishing |
Customers for Life |
Carl Sewell & Paul Brown |
2002 |
Doubleday & Co. Inc. |
| Dangerous Company |
O’Shea and Madigan |
1997 |
Times Business Books |
Digital Transformation |
Patel. McCarthy |
2000 |
McGraw-Hill Publishing |
Drilling Down: Turning Customer
Data into Profits with a Spreadsheet |
Jim Novo |
2004 |
Booklocker.com, Inc. |
Effective Listening- Your Key
to Career Success |
Kevin Murphy |
2001 |
Pearson Education |
Entrepreneurial Marking- The
Growth of Small Firms in the New Economic Era |
Bjerke & Hultman |
2002 |
Edward Elgar Publishing, Ltd.
UK |
Entrepreneurship and the Sales
Function |
M. H. Morris |
1994 |
Quorum Books |
Evolve: Succeeding in the Digital
Culture of Tomorrow |
Kanter |
2001 |
Harvard Business School |
Future Perfect |
Stan Davis |
1997 |
Perseus Publishing |
Get to the Point |
Andrew Gilman & Karen
Berg |
1989 |
Bantam Books, Inc. |
Getting to Yes |
Fisher, Ury & Patton |
1992 |
Houghton, Mifflin Company |
Good to Great |
Jim C. Collins |
2001 |
HarperCollins Publishers |
Great Connections: Small Talk
and Networking for Businesspeople |
Anne Baber & Lynne Waymon |
1992 |
Impact Publications VA |
Guide to the IPO Value Journey |
Ernst & Young LLP,
Milan, Blowers, Griffith |
1999 |
Wiley, John & Sons |
| Head to Head & Zero Sum Society |
Lester Thurow |
1992 |
Warner Books |
How to Manage Public Relations |
Norman Stone |
1991 |
McGraw-Hill Publishing |
How to Win Friends and Influence
People |
Dale Carnegie |
1982 |
Simon & Schuster Adult Publishing
Group |
How to Write and Give a Speech:
A practical guide for Executives, PR People, the Military,
Fundraisers, Politicians, Educators and anyone who has
to make every word count |
Joan Detz |
2002 |
Griffin |
Improving Your Business Communications |
Derick D. Schermerhorn |
1984 |
National Association of Credit
Management |
Informational Technology & Organisational
Change |
Ken Eason |
1989 |
Taylor & Francis, Inc. |
International Public Relations
in Practice |
Margaret Nally |
1994 |
Kogan, Page Limited |
Lateral Thinking: Creative
Thinking Step by Step |
Edward de Bono |
1973 |
Harper & Row Publishers |
| Managerial Marketing |
Doug Hall |
2003 |
Brian Brew Books |
Managing the New Bottom Line:
Issues Management for Senior Executives |
Raymond P. Ewing |
1987 |
McGraw Hill Companies |
Managing the Professional Service
Firm & True Professionalism |
David H. Maister |
1993 |
The Free Press, New York |
Managing Your Marketing Career |
Andrew Crofts |
1991 |
Butterworth-Heinemann |
Marketing Services: Competing
through Quality |
Berry & Parasuraman |
1991 |
The Free Press New York, NY |
Marketing to the Affluent |
Dr. Thomas J. Stanley |
1997 |
McGraw Hills Publishing |
Marketing Your Consulting or
Professional Services |
David Karlson, Michael G. Crisp |
1988 |
Course Technology, Inc. |
| Mavericks at Work |
William C. Taylor and Polly LaBarre |
2006 |
Harper Collins |
Men are From Mars, Women Are
from Venus- |
John Gray, PhD. |
1992 |
HarperCollins Publishers Inc.,
NY, NY |
Networking with the Affluent |
Dr. Thomas J. Stanley |
1997 |
McGraw Hills Publishing |
Permission Marketing: Turning
Strangers into Friends and Friends into Customers |
Seth Godin |
1999 |
Simon & Schuster Adult Publishing |
Presentations Plus: David People’s
Proven Techniques |
David A. Peoples |
1992 |
Wiley, John & Sons |
Relationship Marketing: Bringing
quality, customer service, and marketing together |
Christopher M. Payne, A. Ballantyne |
1991 |
Butterworth-Heinemann |
Relationship Marketing: New
Strategies Technologies and Techniques to win the Customers
you want and keep them forever |
Ian H. Gordon, Aan Gordon |
1998 |
Wiley, John & Sons |
Relationship Marketing: Successful
Strategies for the Age of the Customer |
Regis McKenna |
1993 |
Perseus Publishing |
| Riding the Waves of Culture |
Fons Trompenaars |
1999 |
McGraw Hill |
Rogers’ Rules for Success:
Tips that will take you to the top by one of America’s
foremost public relations experts |
Henry C. Rogers |
1986 |
St. Martin’s Press |
See How they Ran: The Changing
Role of the Presidential Candidate |
Gil Troy |
1996 |
Harvard University Press |
Selling the Profession- A Relationship
Approach |
David J Lill |
1999 |
DM Bass Publications |
Service Management and Marketing
a customer relationship approach |
C. Gronroos |
2000 |
John, Wiley & Sons |
Solution Selling- Creating
Buyers in Difficult Selling Markets |
Michael T. Bosworth, Rick Page,
Sallie Sherman |
1994 |
McGraw-Hill Companies |
Spin Selling |
Neil Rackham |
1988 |
McGraw-Hill Companies |
Talking 9 to 5: Women and Men
in the Workplace, Language, Sex and Power |
Dr. Deborah Tannen |
1995 |
William Morrow and Company |
| The Attention Economy |
Davenport |
2001 |
Harvard Business School Press |
The “I Hate Selling” Book:
Business Building Advice for Consultants, Attorneys, Accountants,
Engineers, Architects and other Professionals |
Allan S. Boress |
2001 |
Boress, Allan & Associates |
The Clue Train Manifesto: The
End of Business as Usual |
Rick Levine, Doc Searls, David
Weinberger, Christopher Locke |
2000 |
Simon & Schuster Audio |
The Customer is Key: Creating
an Unbeated Advantage through Customer Satisfaction |
Melind M. Lele & Jagdish
N. Sheth |
1991 |
Wiley, John & Sons |
The Discipline of Market Leaders:
Choose your Customers, Narrow your Focus, Dominate your
Market |
Michael Treacy, Fred Wiersema |
1996 |
Perseus Publishing |
The Do’s and Taboos of
International Trade: A Small Business Primer |
Roger E. Axtell |
1994 |
Wiley, John & Sons |
The E Myth Revisited : Why
Most Small Businesses Don’t Work and What to do About
it |
Michael E. Gerber |
1995 |
HarperCollins Publisher |
The Loyalty Effect: The Hidden
Force Behind Growth, Profits and Lasting Value |
Frederick F. Reichheld, Thomas
Teal |
2001 |
Harvard Business School Publishing |
The Marketing Advantage: How
to get and keep clients you want |
Colette P. Nassutti |
1994 |
American Institute of Certified
Public Accountants |
The New Positioning |
Jack Trout |
1997 |
THE McGraw Hill Companies |
The New Realities |
Peter Ferdinand Drucker |
2003 |
Transaction Publishers |
The Persuasion Explosion: Your
Guide to the Power and Influence of Contemporary Public
Relations |
Art Stevens |
1985 |
Acropolis Books, Inc. |
| The Provocateur |
Larry Weber |
2001 |
Crown Business |
The Regis Touch: Million-dollar
Advice from America’s Top Marketing Consultant |
Regis McKEnna |
1985 |
Addison-Wesley |
| The Tipping Point |
Malcolm Gladwell |
2004 |
Time Warner |
Through the Client’s
Eyes: New Approaches to Get Clients to Hire you Again & Again |
Henry W. Ewalt, Gary
A. Munneke |
2002 |
American Bar Association |
Total Relationship Marketing |
E. Gummesson |
1999 |
Butterworth-Heinemann |
| True Professionalism |
David Maister |
1997 |
Free Press |
Value-Added Marketing: Marketing
Management for Superior Results |
T.H. Nilson |
1982 |
McGraw Hill Publishing |
| What’s the Big Idea? |
Davenport |
2003 |
Harvard Business School Press |
| When The Little Things Count |
Barbara Pachter with Susan Magee |
2001 |
Marlowe & Company |
Winning at Customer Retention-101
Ways to Keep ‘em Happy, Keep ‘em Loyal and
Keep ‘em Coming Back |
Jo Anna Brandi |
1995 |
Brandi, Jo Anna & Company |
| Working Identity |
Herminia Ibarra |
2003 |
Harvard Business School Press |
Writing Your Own Scripts and
Speeches |
Suzan ST Maur |
|
|
You Just Don’t Understand:
Women and Men in Conversation |
Dr. Deborah Tannen |
2001 |
HarperCollins Publishers |
| Your Marketing Sucks |
Mark Stevens |
2003 |
Crown Business |
Your Marketing Program Audit:
1,000 Thought- Provoking, Self-Appraisal Questions Designed
to Improve your Marketing |
Hal Goetsoh |
1997 |
Business Marketing Association |