• “Hilary your segment with Charles Osgood turned out so well. You are a natural. Thank you for your insights and for sharing your knowledge with our Sunday morning audience. That accent of yours was a hit.”

    John D’Amelio, Producer, CBS

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  • “Hilary was extraordinary…a real professional and Bill (host) was very pleased, thanks for setting her up.”

    Kathy Collins, Title, KFNN Phoenix

  • “Hilary is just spectacular; she is so full of information and great to listen to. She’s smart, savvy, articulate and fun for our listeners. We are excited to have a golfer as experienced and knowledgeable as Hilary join us to provide listeners with local golf news as well as interesting tips on the game during the golf season, from where to play to how to get started to improving one’s game.”

    Jerry Phillips, Host and Producer, The Washington Post’s MetroTalk six weekly public-affairs radio shows

  • “Hilary you were really great. Thank you so much….do you have any other specialties that we can have you on our show for?”

    Alan Tu, Senior Producer, Radio Times, WHYY-FM, Philadelphia’s NPR station

  • “Thank you for kicking off the Career Symposium this afternoon. Your talk was terrific—and extremely relevant! We greatly appreciate you sharing your time and expertise with our students… Your message was perfect for an MBA audience and it tied in very nicely with our Own It! Pillars…A fantastic start to the afternoon’s events.”

    Ken White, PhD., Associate Dean, MBA & Executive Programs, College of William & Mary Raymond A. Mason School of Business

  • “Thank you again for enlightening us with your remarks yesterday. It was inspirational and really set the tone for an excellent afternoon of learning. I overheard classmates continuing to discuss the five C’s throughout the rest of the day.”

    Catherine Butterworth, MBA Candidate, Class of 2018, Mason School of Business | The College of William & Mary

  • “Your presentation today was wonderful…already I’m hearing feedback from the students on how much they enjoyed it.”

    David Bartlett, Director of Global and Strategic Projects, Kogod School of Business American University

    “Your presentation today was so appreciated! You really made sense of so much of what I’m currently experiencing and I even talked about you during an MBA interview I conducted this afternoon. I certainly look forward to being in touch.”

    Quentin Johnson, Assistant Director of Admissions , Kogod School of Business American University

    For more students testimonials please click here: AU testimonials

  • Microsoft
  • “I want you to know how much I and the attendees at the government contracts seminar on Thursday appreciated, enjoyed and were well-informed on best strategies and approaches for winning government contracts.
    Your talk was extremely well-received. From the feedback I received, I think most if not all of the 70+ attendees thoroughly enjoyed and benefited with specific “take away” points to apply to their respective “business development” roles – regardless of their official or formal business titles!”

    Chuck Barry, Director of Contracts, Meggitt (Thomson Aerospace & Defense) & Conference Organizing Board

  • “Years ago I had Hilary come in to work with our CBRE team. Some of her content was so important for us in the real estate industry that I had the principles posted in our office kitchen so it would remind us of how to focus on what our clients and prospects really want. I highly recommend Hilary.”

    Bradley C. Flickinger, Senior Managing Director, CBRE

  • “Our team was skeptical about what an outsider could bring to Akridge as we have a unique approach, but Hilary got us all thinking. We have incorporated her customer focused principles into our the management of our real estate assets and for the development of our many projects in the pipeline. Using her principles helped us to be recognized as the “Best in Industry” for customer service.”

    Matthew J. Klein, President, Akridge

  • “I worked closely with Hilary in planning out how her program should be tailored for our team here at Akridge. She was just great to work with. She energized everyone and left us all knowing what and how we should deliver exceptional customer service.”

    Stephanie F. Brown, Senior Vice President, Human Resources, Akridge

  • “Thank you for your terrific presentation at CESSE yesterday. Yours was the best presentation I saw during the conference. I really enjoyed it and found it a valuable experience.
    You hit upon important principles that it’s so easy to lose sight of in day-to-day life. Thank you for helping us re-focus in such an engaging and memorable way.”

    Marc Murray, Director of Education & Member Services, The Wire Association International Inc.

  • “Hilary gave practical (and often humorous) advice to leaders in the area when she spoke on the topic of ‘resiliency’ at the KPMG Executive Leadership Institute for Women. Hilary is a dynamic presenter and infuses energy into the room when she speaks. It is clear that she has encountered many challenges in her career and life but has conquered these with her perseverance and tenacity. The participants could not say enough about her ability to provide frank and honest perspectives in an entertaining manner.”

    Tracy K. Kenny, Partner, KPMG

  • “Hilary was so impressive at our InSight Conference two years ago that many attendees requested we have her back. Yet again she was spot on. She understands and addresses the needs of government contractors and professional services firms. She delivers best practices and insightful advice, exactly what our audience wants. Her solution overviews had everyone taking notes. I highly recommend Hilary.”

    Kevin Parker, Chairman, CEO, Deltek

  • “First let me say that I thoroughly enjoyed the course that Hilary Fordwich presented on Gaining and Retaining Clients. I am currently implementing the techniques with my client, coworkers, and friends. I feel that intentions when communicating are often misunderstood. The techniques taught in this class go a long way to ease and inform the manner and method of conversations that we use with clients, coworkers, and others. This is especially true when the conversations that we are having are tough ones.”

    Mike Donoghue, Director, PWC

  • “Hilary, I received many positive comments concerning your keynote presentation; for example: ” I could have listened to her all day,” and “What a great speaker and perfect message she delivered.” “What an incredible woman.”

    Debbie Thurman, Vice President, Contracts & Procurement Federal Services, URS

  • Northrop Grumman

    “My team is still talking about how they enjoyed your boot camp and your great content. As you observed, the team is very social, and they related so well with your examples and stories. Syl told me she is already thinking about ways to reach out to our customer base in 2008. Also, you will be interested to know that 2 of my employees attended the 2-day Northrop Grumman class on ‘Customer Intimacy’ after taking your boot camp. Both told me that they got so much more out of your session. You are a delight to work with and I look forward to some great things in 2008.”

    Pam Macaleer, Director, GSA Schedules, Northrop Grumman

  • “I just wanted to thank you for an incredible presentation today at the Board of Trade event. You were very impressive! It was my first time to a networking event in DC and I was very inspired by your captivating and informative presentation. I learned a lot in a short time and thank you again for sharing your amazing wealth of knowledge in really understanding how to build a strong network.”

    Kim Suerth, VP, Trinet Internet Solutions, Inc., Greater Washington Board of Trade

  • “I am still talking to people about the wonderful program and what a dynamic speaker you are. Later in the year, my firm might be interested in having you do a workshop for our lawyers. We are actually going to talk about the 5 C’s at our upcoming Board meeting… You would knock any audience off their feet…”

    John J. Matteo, Attorney, Jackson & Campbell, P.C., Greater Washington Board of Trade

  • “I cannot thank you enough for such an inspiring presentation at our 15th Annual Leadership Colloquium here at UMV. I continue to hear from women who attended and were “wowed” by your thoughts, stories, C’s, guidance, and overall leadership concepts. It was quite impressive. I have personally been struck by comments you made that come back to me each day… and that I share with others. We learned much from your presentation, and are grateful to you for sharing your expertise with us. I hope our paths will cross again.”

    Jeanine Kline, Ed.D., Associate Vice President for Academic Affairs and Administrative Services, Mary Washington College

  • Speaker for 1200 Partners & Sr. Managers at Annual Meeting, Chairman’s testimonial:
    “Hilary quickly established a vibrant connection with our 1200 partners in the audience. Her infectious energy and sharp, real life insights provided each partner and manager an arsenal of valuable nuggets to use in business development and in maintaining outstanding relationships with clients.”

    Wayne Kollins, National Director of Assurance, BDO Seidman, LLP | Global Head of Audit and Accounting | BDO International – International Executive Office

  • “I engaged Hilary Fordwich to moderate the National Defense Industrial Association’s 2nd Annual Cyber Security Month Conference this past October. As the lead for the project, I couldn’t be happier with Hilary’s professional preparation, engaging dialogue with the panelists, and her supreme confidence and presence before an audience of industry leaders as well as the press. From Congressmen, Cyber Security CEOs, to the Defense press, Hilary is an outstanding ‘Ringmaster’ managing our conference with ease and grace. I only hope I can enlist her fabulous skills in the future.”

    John Toomer, Director, Intelligence, Information and Cyber Systems, Government Operations, The Boeing Company

  • Unisys

    “Strelmark is assisting us to increase our win rate in terms of new business. Hilary has a certain charm about her as well as a disciplined, systematic approach that we really needed. She was effective in a very brief period of time working with our team as we prepared in both responding to our client needs as well as presenting orals which is a key part of the procurement process. She yields results and we plan on expanding her role at Unisys.”

    Greg Baroni, President, Global Public Sector, Unisys

  • ManTech

    “Hilary is one of the best in the industry when it comes to providing team training that is focused on building and leveraging customer relationships. Her session with us was not only insightful and practical, but motivating. She provided us strategies and tools we can use to further leverage our incumbent advantage and apply a laser-like focus on our customers. My management team is now ready to take our customer relationships to new levels! Everything she said was on the mark… her presentation was not the typical “canned pitch”, but a specially developed interactive session tailored for our management team and our customers. Hilary comes with my highest recommendation.”

    Tom Mitchell, President and COO, ManTech Security & Mission Assurance Corporation, ManTech

  • “We had the opportunity to bid for a $47 million contract at Aberdeen. We had already started but weren’t convinced we were on the right track. I retained Hilary to work with our team because of her expertise in training winning teams to bid with large defense firms as our sub-contractor. Within a first day-long session she had us and our subcontractor, TASC, aligned far more effectively and efficiently. The efficacy of her expertise and organization was instantly noticeable and Hilary quickly got us to focus on what the government really wanted from us versus what we thought they needed.

    While our firm had all the advanced technical knowledge of our capabilities and we were well qualified in terms of our content delivery, Hilary managed to position us with intricate strategic and tactical skill in preparation for our win. She has an ability, without alienating any member of a team, to cut quickly to the core of our differentiators, and bring out the best in our or any other team to make a win possible.

    I will never know if we might have won without that session from Hilary, but I am glad to report that I think she got us totally on the right track. We will be working with her further.”

    Charlie Grabenstein, Director of Government Services, Orbis Inc.

  • “During my tenure as the VP and Chief Learning Officer at ManTech International, we engaged the services of Hilary Fordwich to bolster and further grow and develop a positive customer service attitude and presence for our Project Managers, Business Developers, Capture Managers and divisional General Managers when they interacted and interfaced with government and commercial clients. Hilary Fordwich was impressive, personable, professional and had the ability to engage and transform a variety of personalities and egos. Based on Hilary Fordwich’s instruction, faciliation and engagement ManTech International was able to maintain and improve the relationships with incumbent clients and enabled our personnel to build as strong of relationships with clients we were pursuing, also resulting in several contract wins..”

    Al Malinchak, VP & CLO, Mantech

  • “In my role as Division Director, Defense Business Unit at TASC, I was representing TASC as the Subcontractor for the Orbis bid for a $47 million Aberdeen contract. We had already spent some time gathering our position on our end and what we thought could be an approach for winning the contract.

    Orbis had also done some work on their end when we were brought all together for a one day initial session with Hilary Fordwich, as an external BD executive who was pitched as ‘preparing us to win’. To this point we were two different firms with a bit of experience working together but not really positioned as a singular and cohesive team. Prior to Hilary’s coaching we were really all over the place, with only a loose organization bringing our differentiated points of talent together, after Hilary’s training we felt ourselves to be a well-oiled machine prepared to win our targeted contract.

    It was amazing that in one day, very diplomatically, Hilary managed not only make us feel like a team, but she deftly got us all on the same page, cut through all the clutter of what we were offering from each of our firms and came up with some really compelling win themes.

    The result? We won! Not only do I give Hilary great credit for this, as I know Orbis does too, but she made the day fun, memorable and I would heartily recommend her for any and all firms wishing to win a bid.”

    Bill Bennett, Defense Service Sector AECOM Management Services Group, Former Division Director, Defense Business Unit, Defense Business Unit TASC Inc.

  • “Hilary was so impressive in the session for our Tysons office that we invited her to keynote our Annual Partners meeting, her content was so strong and her practical advice based on her direct accounting firm knowledge, that we retained her to deliver sessions for each of our 22 offices in smaller hands-on partner sessions. From those we also had her work one-on-one with some selected partners. Because Hilary understood our industry, but also studied the nuances or our practice areas she was able to give great help to our growth strategies.”

    Susan Moser, Managing Partner, Industries & Specialization and Washington, D.C. Practice, Cherry Bekaert

  • “Hilary’s presentation at our Holland & Knight annual retreat on ‘How to Gain and Retain Clients’ was by far the best program on the subject I have experienced in 38 years of practicing law. I hope we will have you back for our partners next year.”

    William B.”Bill” Wilson, Partner, Holland & Knight

    “Your content for our female attorneys in our Rising Stars program was well received and really had such a positive impact. We would like for you to work with the next group next year.”

    Janis Schiff, National Partner Real Estate Practice and Lead Partners Rising Stars, Holland & Knight

    “After all these years of seeing your presentation I want you to know that I still have your ‘5C’s on the back of my door so that I remember them when I go to any meeting and when I’m on the phone with our clients and others. Your content was impactful, really grateful for your content.”

    Paul J. Kiernan, Executive Partner, Washington, D.C., Holland & Knight

  • “Your guidance over the last four months helped structure all of our partners on a business development track that is relatively unheard of for lawyers who are not business development partners, or rainmakers. Sitting down with our partners to discuss strategies helped them all pinpoint necessary contacts both in the targeted client realm and opened an entire avenue for pursuing cross-marketing opportunities and carefully tracking them. For me personally, you noted that it is now a time to build collegial relationships with those who are “senior” to me and work with people who are older. This was very helpful advice. You noted that it was important to work on the different areas of business development including speaking, writing, and check-ins with existing clients. I have happily done all of that; your guidance added much needed structure and confidence/reinforcement to the process. Overall, it has been very helpful to have the business development workshops that were tailored to my daily work schedule, life, opportunities, memberships, and contacts.”

    Christina Lang Wallace, Of Counsel, Berry Appleman & Leiden, LLP

  • Leros

    “I consider it fortunate that fate led our paths to cross. There are very few who could have moderated this event with your finesse and your ability to insert pertinent and relevant quotes and content. We are working on a date for next year and you are absolutely our first choice as moderator.”

    Tony Barnett, Tysons Chamber & Business Development Manager, Leros Technologies Corp

  • “Hilary…you are the one that did a great job, I thought you were able to keep the audiences interest by moderating what was being said and what was not being said. The cyber security field is huge and in a few minutes I thought you were able to make the topic flow and generate interest, as evidenced by the half dozen attendees that came afterwards and asked me follow up questions. It was a real pleasure meeting you and working with you. You made us panelists shine.”

    Mario F. Lopez-Gomez, Information Systems Manager, U.S Department of Justice

  • “How pleased I was with the way you moderated the Tysons Regional Chamber of Commerce first ever Cyber Security conference. While the panelists clearly possessed extensive knowledge of the critical cyber security issues facing the country, your own knowledge of the issues and the insightful lead-in questions you raised encouraged additional questions and meaningful participation from the attendees. As a result, the session was highly informative. Thanks for the role you played. Many people I spoke with after the conference voiced how impressed they were particularly with the way you ran the entire conference and how you conducted it, managing to be so inclusive.”

    Derek G. Gill, President, FiberSat Telecommunications Corp

  • Silent Circle
  • MassMutual

    “Hilary, Thank you so much for doing such a terrific job with your keynote speech. I have to say that I knew you would be good, everyone I spoke to prior to our event said you are outstanding, but I did not know you would blow our socks off! I was very impressed with how you tied everything in that you and I had spoken about. Your tailoring everything to my team made it so powerful too. My reps could not stop speaking about your presentation at dinner.”

    George Kinigopoulos, Agency Managing Director, MassMutual Financial Group Greater Washington

  • Ryder Cup

    “Many years ago I heard Hilary’s ‘Business Golf’ presentation. It was not only exceptionally good with excellent insights and tangible suggestions for how to leverage golf to further business but it was memorable and so powerful that it was the catalyst for me, as a non-golfer at that time, to enter the golf industry. If it wasn’t for hearing Hilary I wouldn’t be where I am today. Additionally she inspired me to get my young daughter into golf, she is now playing on her college team as a result.”

    Susan Smith Feaster, Chief Executive Officer, Ryder Cup France, US Partners

  • PGA

    “I have worked in the golf business for 13 years as a PGA Golf Professional, most recently overseeing all levels of the business and all facets of golf as First Assistant Golf Professional with Congressional Country Club and current Head Golf Professional with Rehoboth Beach Country Club. Hilary’s Business Golf session was exceptionally interesting and informative. It was not long into her presentation that it became obvious, she is not only a very accomplished amateur golfer, but is also very successful in the business world. She used her expertise and experience to relate her information to her audience. She captivated every member of the audience. I have to admit part way through her presentation, I found myself taking notes on her talk. Working for so many years in the golf business, I thought I had heard everything about golf, but her presentation was new, refreshing and very informative. She opened up new horizons. She was also recently a panelist at a PGA Sponsored event and was far and away the best they offered.”

    Charlie Schuyler, PGA, Head Golf Professional, Rehobeth Beach Country Club

  • Clark Construction
  • Crowell Moring
  • “I just wanted to again thank you for speaking at our recent lunch program on Gaining and Retaining Clients. Your talk was both informing and motivating, providing all of us with tools that will help to build success this coming year.
    We have received numerous communications in the days following your talk: people interested in learning more, others thanking us for bringing in such a great speaker, and many looking to obtain the resources you shared with us during the program. As the Chair of the lunch programs committee I am pleased to say that this type of buzz following an event clearly shows that the event was a success.
    I look forward to future opportunities to work together, and again, thank you for joining us.”

    Tim Klabunde, DC Chapter Board of Directors, SMPS, DC Chapter

  • Cardinal Bank

    “Hilary’s Business Golf presentation was not only insightful and informed, it was enjoyable. She readily offers her golf and business leadership experience with enough brevity to keep everyone’s attention. Hilary recognized that her audience would be diverse, and thus challenging to a speaker, but managed to hold the group’s attention and inspire an array of conference attendees. I hope to have her share her expertise further.”

    William Mundy, Senior Vice President, Cardinal Bank

  • WFT Engineering

    “I met Hilary at a golf event, on how to mix business with golf. She had such a great seminar on business golf that we wanted to go further and use her expertise and services. We learned from Hilary how to gain and retain clients and how to strategically place business in the market place. I learned so much from Hilary that I could not wait to take back to my business and share with the employees. I felt empowered to use golf as part of our business development plan and market business with golf. The benefits from Hilary were numerous. We want to strategically place business using tactics Hilary taught us. We learned not only how to gain clients but also how to retain our existing clients. Hilary’s seminar definitely helped me on and off the golf course. She taught me when to bring up business, when to provide business cards, certain question to ask and when.”

    Melissa Allen, Director of Marketing, WFT Engineering

  • “Our business is dedicated to individual sales service. We chose Hilary because we realized the importance of mixing business and golf and doing it correctly. Hilary provided the tool of a golf setting having revenue for clients while still having fun. Hilary’s seminar was beneficial because it resonated golf at all levels, the novice golfer, intermediate and the seasoned golfer. She hit on all levels — everyone felt they got something out of her presentation, especially as it pertains to business and golf. I recommend Hilary to any association. Her presentation was dynamic and left everyone energized. She hit on all levels.”

    Bryan Lambert, President, United Sales Professionals of America

  • “Hilary was phenomenal! I have been involved with the AMA for the last six years, and she was by far, the best speaker we have ever had. The feedback we received from our members was outstanding. She provided the audience with real tips that they can use in their everyday business. Her delivery was refreshing and her enthusiasm was contagious!.”

    Stephanie Guiffre, Chapter President, AMA-DC

  • Sterne Kessler Goldstein Fox

    “A must attend for anyone in the legal profession who has played or would like to play golf in a business setting. No lawyer should get on the golf course without first attending Hilary’s business golf sessions. If you’re curious about the power of golf in building relationships, you’ll walk away eager to learn the game. If you’re already a golfer, what Hilary has to say will make you think twice about how best to conduct business on course.”

    Tracy-Gene G. Durkin, Esq., President, Women’s Bar Association of the District of Columbia, Director, Sterne, Kessler, Goldstein & Fox P.L.L.C.

  • United Professional Sales Association

    “Hilary’s business golf presentation was a tremendous success for our membership. Her content, delivery style and real life case studies made it not only an entertaining experience but also a presentation that our sales professionals could use to improve their performance. She gave tactical advice, great tips as well as examples that members said they would aim to apply. She was recommended to us and her presentation was everything and more than we were expecting. I highly recommend her presentation for any association, company or charitable organization.”

    Kevin Taylor, Board of Directors, UPSA (United Professional Sales Association)

  • Unisys
  • “Hilary delivered a business development boot camp to all of our Business Development Officers and senior leadership. Not only was her content extremely relevant to our relationship oriented banking business but she totally inspired our group which has led to us retaining her to work with us further. We see her as contributing to our growth via working with our business development officers and being most beneficial to our bank.”

    Peter A. Converse, President and Chief Executive Officer, Virginia Commerce Bank.

  • Microsoft
  • Microsoft
  • “Simply stated, Hilary stole the show. Her deep grasp of the public relations and marketing communications industry make her an asset to any presentation. Her style and dynamic wit captivated our audience. Her enthusiasm, passion, and expertise compelled the four other panelists to rise to the occasion. I look forward to the next seminar in which Potomac Tech Wire can utilize Hilary’s expertise.”

    Paul Sherman, Editor, Potomac Tech Wire

  • ITSMA
  • ITSMA

    “Hilary understood the audience and clearly and cleanly delivered a presentation packed with tips and experiences as a helpful guide to others…. this session with Hilary alone was worth the conference charge! Hilary – was exceptional and gave great insight. Please bring her back again.”

    ITSMA Conference Attendee, ITSMA

  • ManTech

    “Know that the tools and techniques you imparted during our session in May have been empowering for me both personally and as a professional. Last week, a number of my colleagues and I were fortunate to attend “Gaining and Retaining Clients” with Hilary Fordwich of Strelmark at the 2 North Training Center at Falls Church. Ostensibly, this was training geared at improving our BD capabilities as Managers. However the skills we gained in interpersonal communication and relationship management were applicable to everything we do as leaders at ManTech.”

    David I. Garvie, Technical Manager, Cyber Sector, ManTech | MCTSG

  • ManTech

    “Your program looks at business from a completely different perspective and it is refreshing. I remember the first time when we spoke during the interview that you mentioned that BD is a science and not an art. At that moment in time, I thought to myself, ‘What is she talking about…’Applying the concepts discussed during the 3-day session and now applying them to my every day life, I stand corrected. It’s the little things that go a long way with building business relationships and I wanted to thank you for the guidance.”

    Ryan Kauzlick, Project Manager Office of Intelligence and Analysis, Department of Homeland Security, ManTech Missions, Cyber & Technology Solutions, ManTech

  • ManTech

    “The impact of this class was so profound; I encourage you to provide this session to every ManTech employee. Doing so would result in a more cohesive company with a corporate culture that is focused on growth and excellent customer satisfaction. I will never forget the “5Cs” and the power they hold, which have, and will continue, to help me grow my opportunity and my career. Yours was the best class I have ever had the privilege to attend. I hope other ManTech employees will be able to benefit from your vast experience and knowledge, in the future.”

    Kyle Hendrickson, PMP, CISSP, Project Manager, ManTech

  • Northrop Grumman

    “Hilary hit it out of the park at our senior executive retreat. She managed to keep over 200 executives captivated with top notch advice for almost two hours. I’ve never seen so many engineers have so much fun while learning so much. She is edutainment with an emphasis on the educational content but because all my execs also had fun they are still talking about the session many weeks after our off site. Her attitude and passion is contagious.”

    Jim O’ Neill, President, Northrop Grumman IT (NGIT)

  • Northrop Grumman

    “I retained Hilary to deliver critical feedback that many in my group would not like but that we needed about our strategic and tactical approach at our booth. Her delivery and presentation was most professional, she did exactly what I wanted, when I asked for it and was extremely well received by my entire team. I would hire her again tomorrow.”

    Lee Barnes, Corporate Lead Executive for Orlando, Northrop Grumman

  • Unisys

    “Hilary worked with us over a very intense period of time to prepare for an enormous presentation that we were giving to one of our public sector clients at a state capital. The quality, the level of passion, and the intensity on that team as we presented to that client, was unparalleled. This organization could not have done that before, and I dare say, we wouldn’t have been able to pull it off in such a short time frame, if we didn’t have the participation of Strelmark, and Hilary in particular.”

    Frank Abramcheck, Vice President and Managing Partner, Global Healthcare Practice, Unisys

  • Northrop Grumman

    “Hilary helped our sector with customer relationships & strategies via her boot camps. She also specifically focused on trade show strategy and has also provided valuable mentoring and advisory services related to our customer focus helping our people to improve their people skills. This has resulted in a number of wins for us.”

    Sean Mullen, Vice President, Business Development, Northrop Grumman

  • Northrop Grumman

    “Hilary’s proven approach to customer interface is an absolute game changer—her intuitive methods and user-friendly delivery put the “how” into client relations like none other I’ve experience in my 38 years of service and interaction across the Defense Industry… her ways must become an NGC Best Practice.”

    Robert Shows, USAF Strategic Account Lead, Northrop Grumman

  • Northrop Grumman

    “Hilary worked closely with me and my team to develop an outline for the UK business opportunity. She was highly responsive, efficient and very effective in her delivery. Her work positioned us to eventually win a significant piece of business, gaining us a foot hold in the UK in a previously unpenetrated sector. We hope to work with her in the future.”

    Joe Penarczyk, VP International Marketing, Northrop Grumman

  • Northrop Grumman

    “Hilary developed a template for the Section L&M translation. She did a great job of pulling it together with analysis during our pink and red team reviews. For a separate project related to doing business in the UK she compiled an overview and outline for a UK cultural training. In addition to her excellent delivery of projects I see her value as selling the activities to the rest of the organization as an internal business development ambassador since she consults across our organization.”

    Matt Redling, Vice President, Operations, Northrop Grumman

  • Tucker Arensberg

    “My law firm already spends thousands of dollars on golf each year, Hilary’s Business Golf presentation was great because she delivered both strategic and tactical advice on how we can better leverage the dollars we already invest in golf. We learned how to build relationships both on and off the course. I highly recommend Hilary to all law firms who want to leverage golf as a business development tool.”

    Gary P. Hunt, Managing Shareholder, Tucker Arensburg, P.C.

  • Smith Barney

    “Hilary’s Business Golf presentation was not only insightful and informed, it was enjoyable. She readily offers her golf and business leadership experience with enough brevity to keep everyone’s attention. Hilary recognized that her audience would be diverse, and thus challenging to a speaker, but managed to hold the group’s attention and inspire an array of conference attendees. I hope to have her share her expertise with my firms.”

    Mark E. Amberg, CFP, Financial Consultant, Smith Barney

  • Reston Limousine

    “We are a transportation company and the US Government is our number one client. It’s funny I do not golf and initially did not want to attend this seminar today, but I am so glad I did. I would refer Hilary to these groups because she was interesting in how she put everything in to perspective. I really got a lot out of Hilary’s presentation.”

    Christine Bouweiri, Owner, Reston Limousine

  • Grassroots Roundtable
  • Fox Architects

    “We hired Hilary because we had just received two weeks notice to compete for a very significant opportunity, and we were busy with other projects. Our team had the experience, but was not organized, nervous and inexperienced when it came to presenting. Her boot camp was so powerful that we were ramped up quickly and then…
    …Hilary worked closely with us individually, and as a group, to focus on our strengths and presenting styles to deliver the right message – nothing was fabricated. Hilary focused on the skills that each member brought to the team and what they were most comfortable talking about. She orchestrated the team into a solid, focused, well organized and highly professional group that made a great presentation. It was a little like pulling a rabbit out of a hat, I was nothing short of impressed with her talent. We won the deal and have now engaged Hilary on a long term basis to help us grow FOX Architects, taking us to the next level.”

    Bob Fox, FOX Architects

  • EA Engineering, Science, and Technology, Inc.

    “Hat’s off to Hilary! Her “Gain and Retain Clients” training was thoughtfully tailored to our needs as a professional service firm and delivered with unparalleled enthusiasm… and relevance. The positive influence of her training has been so profound, we have doubled the number of sessions planned for this coming year across our larger U.S. offices.”

    Ian MacFarlane, President & CEO, EA Engineering, Science & Technology, Inc.

  • Cushman Wakefield

    “We recently completed three training sessions with Hilary and will be arranging for additional sessions to build upon some of the relationship building themes that she presented to us. It was amazing how much impact Hilary could have just in two hours with three sets of my teams. Even the most senior of brokers were impressed, one saying that it was the best training he had received in 25 years. If he had this training back then he could have made way more money. A top producer found Hilary’s session more beneficial than any other sales trainings specifically that ‘2 hours with Hilary was better than an 8 hour session I was sent to’ and since we are in the relationship business, her approach was more appropriate. I highly recommend Hilary for both keynote presentations and for her boot camp trainings. If you have any questions about our experience with Hilary, please do not hesitate to give me a call. She was outstanding!”

    James M. Underhill, Regional Manager – Mid-Atlantic, Cushman & Wakefield

  • Clark Construction

    “The Business Development Workshop Hilary delivered served to raise the awareness level of client interaction and served as a great means for our team to learn the science of retaining clients. It was beneficial not only for our engineers in terms of their professional relationships, but also for our business development, since they learned many new approaches. We plan on working with Hilary in the future both in terms of inspiring group retreats an also to coach on relationship marketing.”

    Susan Williamson Ross, Senior Vice President & Chief Administrative Officer, Clark Construction

  • AMS

    “Strelmark really understands what it takes to build our business. Their blend of strategy formulation skills and relationship marketing expertise has allowed us to capitalize on opportunities to allocate AMS marketing resources in support of targeted, cost effective campaigns that yield enhanced return on marketing investment. Their business focus, marketing creativity, and strategic approaches have certainly helped my teams change they way they think.”

    Charlene Wheeless, Senior Vice President Global Corporate Communications, American Management Systems (AMS)

  • Clark Construction

    “In IT it’s either black or white, there’s no plaid. Hilary provided workshops about relationships, understanding how do I put myself in second place to be able to listen to you and understand what your needs are, so I can hopefully negotiate better, manage that relationship better, and take that relationship to the next level. It’s not intuitive for us, especially being engineers. It was kind of shocking to me, but I think that most of the people in the class, on the team, didn’t think they could negotiate. So I think that they now understand the potential and the importance for diplomacy. What Hilary said first when she came and started the workshop was huge. As she came into the workshop session, everyone was trying to figure out what customer relationship management was–is it the “flavor of the month?” Hilary walked in the meeting and set the stage by saying, ‘Did you know that 85% of the relationship you have from a technical standpoint that you have with your customer has nothing to do with technology? But it has everything to do with your personal relationship skills.’ That just stopped everyone right in their tracks. It gave us the focus that we needed. Something that we didn’t have before. That was just huge. The other thing that Hilary said was her term of ‘raising the level of consciousness. What this means is that proactively, we now ask ourselves, ‘What can we do to move this relationship forward?’ This is a whole new twist for us. Now when we are on the phone with that person working through a particular situation, in the back of our minds now instead of thinking how do I fix this technical thing, they are thinking, ‘How do I talk them down from the ledge? How do I diffuse the situation? How do I control this? This ‘raising the level of consciousness is something that went on like a light. In terms of a specific example of how effective the workshop has been for my team I’ll share a situation with one of our best customers from an IT standpoint. We support a manufacturing company outside of Clark. Their service was down. We were in a horrible situation. The guy from my team that I had to deal with was scared because he knew the potential for losing this relationship completely. So what he did before he took any action was to think about Hilary’s workshop and he actually went through the four C’s. So on his ride to see the customer, he formulated his plan, using the four C’s and planning how he was going to try and save this relationship. He felt ecstatic because when he met head on with the irate client, he used Hilary’s workshop and instead of a “you’re out of here”, thirty minutes later he walked out of there with more business, which is really fantastic.”

    Dave Golden, Vice President & Chief Information Officer, Clark Construction

  • “Thank you so much for an absolutely wonderful, energetic and inspiring program yesterday. I have continued to get positive feedback since yesterday. We had our committee meeting this morning, and everyone there, too, said that everyone they talked to had loved it. I was so sorry I had to dash out before the end, but I had a 2:00 meeting back here in my Reston office.”

    Kathryn Ciliberti, DBIA – CREW

  • “I just attended the CREW luncheon and wanted to drop a note to say thank you for your remarkable presentation today. I have played golf once with my family and consider myself a novice, but my co-worker (who also attended the luncheon) and I were just talking about signing up for lessons together this Summer. And, I must say, as a recent graduate of UVA, it was doubly exciting to hear from a fellow UVA graduate. I have been working in the construction industry for almost a year now and although there are so many dynamic people in this industry, I am always especially inspired when I meet women who have succeeded at balancing their life and their career, snagging a corner office along the way.”

    Meg Fennell, Turner Construction Company – CREW

  • “A must attend for anyone in the legal profession who has played or would like to play golf in a business setting. No lawyer should get on the golf course without first attending Hilary’s business golf sessions. If you’re curious about the power of golf in building relationships, you’ll walk away eager to learn the game. If you’re already a golfer, what has to say will make you think twice about how best to conduct business on course”

    Tracy-Gene G. Durkin Esq., President, Woman’s Bar Association of the District of Columbia – CREW

  • “I really enjoyed your program. I think you did a wonderful job of explaining the multiple benefits, both professional and personal, of playing golf. I have taken lessons before, but I’ve never dedicated the time to learning to play well. I’ve been invited to play with clients as well as co-workers who have various club memberships, but I’ve never taken advantage of the invitations. I was too nervous about making a fool of myself. So much of what you said resonated with me. I will be out taking lessons again and making it all stick this time!”

    Kim Quirante, Cassidy Pinkard – CREW

  • “I was in the audience at your presentation today, and thoroughly enjoyed it. In fact, my husband (a golfer), has been badgering me for 4 years to learn the game, and in one hour you convinced me where he has not! I would like to take you up on your offer to recommend golf schools. We would like to attend one in NC. I have never lifted a golf club and would like to attend a women’s only program (probably a 3-day week-end). My husband has been playing for four years and shoots 85-9- most days. Will you recommend a place that could accommodate both of us over a long week-end?”

    Jeanna A. LaBelle, VP & Counsel, LandAmerica Commercial Services – CREW

  • “Thank you for presenting at our CREW program last night. You are a delightful, engaging speaker with a wealth of knowledge and energy. The information that you imparted was very valuable to our members. Thank you for sharing the Five C’s and your own experiences and accomplishments. The attendees last night were overflowing with positive comments and your program generated a tremendous amount of discussion which will most certainly lead to future networking, hopefully on the golf course.”

    Debbie Allen, President, CREW

  • “Thank you so much for speaking to CREW Northern Virginia. I’ve heard nothing but wonderful news! You were such breath of fresh air last night in your excitement, your message, and your delivery of your presentation. It’s actually wonderful to hear that we are still responsible for our own destination through the five C’s and can be valuable in our careers instead of getting swept up in the thoughts of “oh”, we’re just in a recession, there is nothing I can do about it”. I feel like it becomes a crutch for failure for too many. Thank you for your passion to help others succeed by providing the tools we need to gain and retain clients.”

    Chasity Jansa, LEED A.P. Assistant Project Manager, Eered Construction, L.P. – CREW NoVa

  • “It was such a pleasure hearing you speak last night at the CREW event. I took away multiple “nuggets” and plan to use them in my every day communications. You were inspirational and, in a short amount of time, gave the audience things that they can use instead of just the “warm and fuzzies” that motivational speakers usually provide.”

    Brittany Wismer, Assistant Vice President of Sales, Congressional Bank – CREW NoVa

  • “Hilary Fordwich has been a partner of Touchstone’s in developing and launching one of our most exciting and challenging areas, our sustainability and green initiatives. From the beginning of our relationship she has brought us insight into our business, the strengths and shortfalls of our market positioning and the guidance to take advantage of the things we have while addressing ourselves in those areas where we were found lacking. Her innumerable contacts have been essential in providing us the market intelligence and feedback necessary for success. Her drive and intuition in not allowing a gap within our organization in addressing issues and responding to inquiries has ensured that we have not let loose of our vision. Without her guidance and determination we would have never been in the position we are in today. I do not believe I have ever encountered a stronger, more decisive, focused professional in all my years in business or consulting.”

    T.A Summerlin, VP & Director of Consulting, Touchstone

  • Microsoft
  • “I have worked at Wachovia Bank for the past 18 years. I do not play but thought the seminar was great. Hilary’s presentation was enlightening and intriguing. Hilary is a great resource, outstanding speaker and very motivating. I would attend other seminars conducted by Hilary. Excellent resource.”

    Aria Davis, President, Retail Division, Wachovia Bank

  • “I appreciated your presentation on Business Golf very much. As someone who plays occasionally, and understands the written etiquette and rules of golf, I learned many new subtleties of the game through your presentation. More importantly, I learned how to leverage the experience of the game to help understand potential clients and partners in business. I never really truly knew the importance of the game, though I have always heard how powerful it was! Thanks for putting a great presentation together that helped novices and experts get more out of their game.”

    Brian Lambert, Vice President Relationship Manager, Dunn & Bradstreet

  • Weavering Capital

    “Strelmark is an integral and increasingly essential component of Weavering Capital’s plans to establish itself in the US. Its strategic approach to positioning our high-end offering is proving to be cost effective, focused, and productive. Indeed, it reinforces our belief that the Strelmark strategy—dynamic, targeted, and professional—is superior to any other marketing methods.”

    Bill Simpson, President North American Operations, Weavering Capital

  • “Hilary’s Business Golf presentation was fabulous. I never thought of advancing my sales career through golf. After hearing Hilary’s presentation I invited her to participate in a golf outing I hosted every year. She is a fabulous golfer and exhibited examples of her presentation throughout her round. I have applied Hilary’s techniques that I learned in her seminar and feel they were significant in my closing business deals. I highly recommend her to any organization and association. Her delivery and content are energetic and exciting. I know she has helped increase our sales.”

    Kevin Taylor, Business Development, EFX Media

  • Clark Construction

    “We have hired Hilary to help us create a culture where relationships are valued. We see this in our business as really fundamental to our ability to get work. We are a company of largely engineers, myself excluded, and our engineers need very specific ideas of how they can build relationships. These are not what I would call out-of-the-box thinkers and Hilary helped us accomplish that. I have noticed since Hilary has been working with us, is that people are initiating social activities with clients. We have tickets to the MCI center, we have tickets to cultural events and rather than me having to beg people to take clients to these things, our people are saying, ‘Hey Susan, can I have tickets to the box so that I can take my buddy Joe over at the architect’s office to the wizards play?”

    Susan Ross, Senior Vice President, Clark Construction

  • “Thank you for the seminar you presented to our Tax Department. Rarely does someone from outside the firm do such an outstanding job of addressing our specific needs. I felt as though you were an integral part of our very own marketing team. It is quite obvious that you carefully listened to us when we briefed you on our meeting goals and concerns. Your material was perfectly targeted to our varied the gamut from juniors to principals and partners. Equally important was your innate ability to judge the audience’s demeanor and elicit not only participation, but also a high degree of interest. A true coup for an early morning meeting! Everyone sensed that you not only “talked the talk, but truly walked the walked,” albeit rather quickly… (The fact that, minutes after you finished, you were booked instantly by a Partner for an upcoming firm-wide seminar, speaks for itself).”

    Walter Timoshenko, VP Marketing, RAE, Richard A. Eisner & Company, LLP

  • “Hilary’s seminars were a solid hit with our professionals. She presented two client service seminars to our firm and provided individual coaching sessions. The reviews were exceptional and participants walked away with the ability to put her techniques in use immediately. Hilary has an engaging and enthusiastic presentation style that reflects her passion for client service excellence-and she successfully imparts that knowledge through memorable stories and easy to remember nuggets. I highly recommend her!”

    Janet Kyle Altman, Market Principal, Kaufman Rossin & Co

  • “There is so much I could say- you were a terrific jolt of business development “tough-love” for our group. Reflecting on the immense value of your presentation, you deliver a remarkable combination of practical wisdom combined with sharp wit and humor resulting in the perfect “wake-up call” for a morning event! Members continued to express how valuable your content was for them long after the event. Now we just need to figure out when we can have you back for a Boot Camp!”

    Kris Valerio, Executive Director, Chesapeake Regional Tech Council

  • “Hilary’s address to the D. C. Dental Society was spot-on. Her high-energy program outlined five basic business success tactics and other client relationship strategies and how they applied to our professional practices. Hilary’s insightful examples created a solid starting point for any audience member to take stock of his or her own situation and start making the necessary changes to improve. The talk was inspiring.”

    Martin D. Levin, DMD, Diplomate, American Board of Endodontics

  • “Hilary’s strong understanding of relationship marketing and the intricacies of how businesses work is phenomenal. Her ability to express this knowledge in a way that makes perfect sense and inspires emulation is an asset to which any organization with a growth vision should expose its people. She’s terrific.”

    Ana Maria Boitel, Past Chairman, Women in Technology

  • “Your keynote presentation on Business Development at the Chief Learning Officer Forum was outstanding. As an experienced sales person for FedEx it is not often that I hear of great new ideas to get and keep customers. As you said in your presentation Business development can be a science and not just an art. You were phenomenal and kept everyone’s attention with such rich content.”

    Monica Fleischmann, Worldwide Government Account Executive, FedEx

  • “Hilary’s presentation on Business Golf to our CREW members was fun, informative, and inspiring. Afterward, I received a tremendous amount of positive feedback from those who attended. Her program accomplished exactly what I was hoping for. She gave women who were too intimidated to try golf the tools to get out on the course. Her presentation kicked off our three-part series on business golf and helped us to sell out our CREW DC golf clinic.”

    Elaine Gray, President of Commercial Real Estate Women (CREW), DC Chapter and VP Corporate Communications, Cassidy & Pinkard

  • “Some people like to start their day off with their favorite “power cereal” or coffee and a big breakfast. For me, I’ll take a dose of Hilary Fordwich’ wisdom on how to leverage your personality into your business approach. Within a quick one-hour presentation at the Learning Professionals Breakfast, she provided an engaging presentation centered around the Power of the 5 C’s. It was awesome!”

    Randy Bergquist, Assistant Director, Justice Management Division, U.S. Department of Justice