Testimonials: Northrop Grumman

“Hilary worked closely with me and my team to develop an outline for the UK business opportunity. She was highly responsive, efficient and very effective in her delivery. We hope to work with her in the future.”

Joe Penarczyk
VP International Marketing

“I retained Hilary to deliver critical feedback that many in my group would not like but that we needed about our strategic and tactical approach to our booth. Her delivery and presentation was most professional, she did exactly what I wanted, when I asked for it and was extremely well received by my entire team. I would hire her again tomorrow.”

Lee Barnes
Corporate Lead Executive for Orlando

“Hilary developed a template for the Section L& M translation. She did a great job of pulling it together with analysis during our pink and red team reviews. For a separate project related to doing business in the UK she compiled an overview and outline for a UK cultural training. In addition to her excellent delivery of projects I see her value as selling the activities to the rest of the organization as an internal business development ambassador since she consults across our organization.”

Matt Redling
Vice President, Operations

“Hilary helped our sector with customer relationships & strategies via her boot camps. She also specifically focused on trade show strategy and has also provided general mentoring and advisory services related to our customer focus helping our people to improve their people skills.”

Sean Mullen
Vice President, Business Development

“My team are still talking about how much they enjoyed your boot camp and your great content. As you observed, the team is very social, and they related so well with your examples and stories. Syl told me she is already thinking about ways to reach out to our customer base in 2008. Also, you will be interested to know that 2 of my employees attended the 2-day Northrop Grumman class on "Customer Intimacy" after taking your boot camp. Both told me that they got so much more out of your session. You are a delight to work with and I look forward to some great things in 2008.”

Pam Macaleer
Director, GSA Schedules

“Hilary’s proven approach to customer interface is an absolute game changer—her intuitive methods and user-friendly delivery put the “how” into client relations like none other I’ve experience in my 38 years of service and interaction across the Defense Industry…her ways must become an NGC Best Practice.”

Robert 'Bob' Shows
USAF Strategic Account Lead